Senior Manager- Logistics & Warehouse - N/A08915
Code/Reference:
N/A08915
Applications accepted until:
2019-02-11
Number of Openings
1

Company Overview

A subsidiary of Econet Global, Liquid Telecom is the leading independent data, voice and IP provider in eastern, central and southern Africa. It supplies fibre optic, satellite and international carrier services to Africa's largest mobile network operators, ISPs and businesses of all sizes. It also provides payment solutions to financial institutions and retailers, as well as award winning data storage and communication solutions to businesses across Africa and beyond. Put simply, we connect people.

We started out by questioning the way things are done and being single-minded in our determination to improve them. Everything we do is driven by a simple yet powerful belief that everyone in Africa has the right to be connected. Over the last decade, this vision has helped us change the face of communications in the region.

Our future-focused approach to new product development makes our services enduringly adaptable.

€œWe have to focus on services of the future and new revenue streams not as a side show to infrastructure but as the main show leveraging off the infrastructure which we have.€ - Nic Rudnick

Our flexible and dynamic business model keeps us at the forefront of telecoms innovation. And by listening to customers, we ensure that our solutions are constantly evolving to meet their needs. In June 2017, Liquid Telecom raised $700m in a bond and term-loan issue that will help Liquid Telecom refinance debt and provide a war chest for further acquisitions.

Our Beliefs

At the very core of our business is our belief that every individual on the continent has the right to be connected. We believe that the power of technology will create better and brighter lives for everyone.

We're for everyone - Being connected shouldn't just be for the privileged few. We believe it's for everyone and this was recognised at the AfricaCom Awards 2013 when we won an award for Best Cost Efficiency Solution. The sense of doing the right thing runs through every aspect of our business.

Integrity - Having integrity in everything we do has made us what we are today. We are all encouraged to play our part and take responsibility for doing things right €“ and doing the right thing.

Only The Best Will Do - We're constantly striving to deliver the best communications technology to everyone €“ from the smallest communities to the biggest businesses in the region.

Don€™t Talk Do - We listen carefully to our customers, then we deliver beyond their expectations. This €˜can do' attitude is key to our success.

In It For The Long Run - We've invested heavily in our own network and technology. We created the largest single fibre network in the region, which stretches over 18,000km across borders to connect people locally, nationally and internationally. We're not stopping there €“ we're continuing to invest so we can connect people all over Africa.

Further information can be found at www.Liquidtelecom.com

Paterson Grade:

D3

Location

Johannesburg

Job Purpose:

Provides leadership to the Logistic and Warehouse team. In conjunction with the General Manager of Supply Chain Management, establishes the development of short and long-range objectives, policies, budgets and operating plans for the department. The incumbent will provide strategic leadership to the Logistics and Warehouse team by taking the responsibility for enforcing policies and monitoring functions for Liquid Telecom.

Minimum Requirements of Job

1.1 Qualifications

Formal Qualifications Required

Essential / Desirable

Degree (Logistics/Supply Chain Management)

Essential

 

 

1.2 Experience

Job Related Experience Required

Time Span

Essential / Desirable

6 to 8 years€™ experience in a similar or related environment and 4 of which should be in Managerial position

  • Experience in strategic planning and execution.
  • Experience in developing and implementing new strategies and procedures.

· Experience in the various industries including FMCG, Capital Projects, Spare Parts and Repairs would be advantageous.

· In depth understanding and experience of all facets of logistics and supply chain management and operations.

 

6-8 years

Essential

1.3 Knowledge Areas

Job Related Knowledge Required

Essential / Desirable

  • In depth knowledge of the telecommunications industry.

Desirable

  • Good understanding of technology, products and services in the South African Telecoms Markets.

Desirable

  • Strong technical know-how, good managerial skills and drive to lead manage the team, acumen towards creating business plans and strategic initiatives.

Essential

  • Ability to identify key strategic initiatives and drive to closure.

Essential

  • Knowledge of contracting, negotiating and change management.

Essential

  • Knowledge of and trends in the Logistics environment

Essential

1.4 Skills


Job Related Skills Required

Essential / Desirable

  • Skill in examining and re-engineering operations and procedures.

Essential

  • Ability to develop financial plans and manage resources.

Essential

  • Ability to analyse and interpret financial data.

Essential

  • Ability to develop and deliver presentations.

Essential

  • Ability to identify and secure revenue sources.

Desirable

  • Professional written and verbal communication and interpersonal skills.

Essential

· Passionate about team environments and able to deliver results through others.

Essential

· Excellent in complex situational analysis and management.

Essential

· Strong networking skills with the ability to influence and persuade others.

Essential

· Ability to develop and maintain working relationships with senior internal and external stakeholders.

Essential

1.5 Span of control

Supervision / Coordination of People and Work

Number of jobs

5

Number of people

8

Key Outputs:

1 - Key Performance AREA (Objective): Weight:   %

Please indicate %

IMPLEMENT THE LOGISTICS STRATEGY, OPERATING PLANNING AND CONTROL

 

Key Performance INDICATORS

Performance Standards/Targets

1

OPERATIONALISE BUSINESS STRATEGY

Annually, in line with LTSA Procurement and Supply Chain strategy

1.1

Contribute to and implements the long-term strategy for the Supply Chain function and ensure alignment of all activities undertaken in the Logistics unit to the strategy.

 

1.2

Drives and implement strategies such as logistics services for clients to generate new revenue stream.

 

     

1.3

Oversee operations to ensure efficiency, quality, service and cost-effective management of resources.

 

1.4

Drive best practice, continuous improvement and innovation at process and procedure level within the Logistics unit.

 

1.5

Contextualise procurement strategy as input into Logistics strategy to ensure adequate operational resource capacity

 

1.6

Drive the implementation and review inventory optimisation strategies

 

2

GROUP PARTICIPATION

Annual review and ongoing implementation

2.1

Design, implement and review group logistics policy matters and ensure they are carried out.

 

2.2

Establish and manage global logistics strategy to meet objectives of the Group.

 

2.3

Advise OpCos on logistics operations and strategy to ensure Group synergy.

 

3

PERFORMANCE

Monthly review and ongoing implementation

3.1

Evaluate performance of employees for compliance with established policies and objectives of the company and contributions in attaining objectives.

 

3.2

Identify opportunities for operational improvements and innovation

 

4

RISK & FINANCIAL MANAGEMENT

 

4.1

Manage the logistics risks across various channels and ensure compliance to good governance and control.

 

4.2

Anticipating future Opex and Capital Expenditure needs and requirements.

 

4.3

Put strategies / systems in place to ensure the effective management of all inbound and outbound shipments as well as all related risk   processes coming into and going out of the South African operations.

 

4.4

Develops, control and monitor Logistics AOP and associated expenses with variance reporting

 

 

2. Key Performance AREA (Objective): Weight: %

 

TARGET MANAGEMENT

 

Key Performance INDICATORS

Performance Standards/Targets

1

Set target for team to achieve overall business imperative

In line with agreed upon Procurement and Supply Chain targets, policies and strategic requirements and LT risk compliance frameworks

2

Oversee operations to include evaluating operating, stock control and financial performance

3

Manage SLAs in line with contracts in order to deliver services to internal and external customers and in line with agreed contract stipulations

4

Develop and enforce all policies, processes, procedures and standards for Logistics

5

Design, implement and control integrated platform to achieve operational and governance alignment across Group

6

Establish and assess policies to ensure that risks, whether operational, system, people or processes, are managed in accordance with Company policies

7

Negotiate contracts and Service Level Agreements (SLA) in terms of legal, company policies and best practices

8

Monitor compliance to agreed terms and conditions of contracts including performance of suppliers in line with SLA

9

Managing risks and instil good corporate governance

 


3 Key Performance AREA (Objective): Weight: %

 

MANAGE AND OVERSEE LOGISTICS PROCESS FOR THE ORGANISATION

 

Key Performance INDICATORS

Performance Standards/Targets

1

Participate in sourcing and developing Request for proposals (RFP) to procure logistics services

Annual reviews and market benchmarking

2

Conduct supplier due diligence evaluations and continuously conduct research in terms of which suppliers have the requisite skills to participate in the company€™s RFPs relating to logistics

Annual reviews and market benchmarking

3

Align logistics strategy to the procurement strategy to support organisation

Annual review and ongoing implementation

4

Ensure compliance to logistics policies and continuously improve and develop the logistics processes supporting the logistics policy

Annual review and ongoing implementation

5

 

 

 


4. Key Performance AREA (Objective): Weight: %

 

MANAGE BUSINESS UNIT

 

Key Performance INDICATORS

Performance Standards/Targets

1

Manage own department including but not limited to people, processes and finances to deliver on the strategic imperatives

 

 

 

 

 

 

As per the Procurement and Supply Chain requirements to support LTSA business (Monthly, Quarterly and Annual reviews)

2

Develop business plans and strategy in line with the overarching strategy of the organisation

3

Recognises areas for internal improvement and develops plans for implementation.

4

Implement operational model and the continuous improvement thereof so as to ensure business improvement

5

Ensure that the business objectives are met through effective performance management and measurement

6

Create a working environment that are conducive to excellent teamwork and creative solution finding

7

Actively engage and participate in forums that seek to mitigate identified and impending business risks to ensure these are managed with little or no harm to Liquid Telecom.

8

Manage own business area in line with Liquid Telecom€™s policies and procedures as well as in line with regulations and specific legislation

 


5. Key Performance AREA (Objective): Weight: %

 

MANAGEMENT OF RESOURCES (HUMAN AND FINANCIAL)

 

Key Performance INDICATORS

Performance Standards/Targets

1

People Management

 

1.1

Drive the Performance Management process and ensure clear understanding within BU

As per human resources policies and procedures

1.2

Embed Coaching management in the business by conducting coaching sessions and sourcing formal training if required.

1.3

Participate in selected KRA discussions and on request as well as BU Consistency Check meetings (chair)

1.4

Advise line managers on the requirements of the discipline, capability and grievance processes and monitor their adherence to it.

1.5

Develop career management plans for identified roles together with line managers.

1.6

Identify "Talent" by analysing KRA-ratings and participating in next line€™s career development interviews.

1.7

Monitor and advise on poor Performance Improvement Plans (PIP's) for poor performers together with line managers.

1.8

Develop detailed annual succession plans for the respective area/s for Talent roles and ensure traction

1.9

Support/Challenge collated training needs submitted to the Learning & Development Team to ensure alignment to personal development plans as identified in the Performance.

1.10

Monitor effectiveness of training interventions and make adjustments where required

1.11

Plan resources for own business unit to meet recruitment demands

2

Assist with staff and budgeting projections for business unit

In line with AOP (Annually)

3

Ensures that the spend within the business unit complies with business plan and organisational processes

In line with AOP (Monthly)

 

Key Decisions:

Decides on the overall strategy for Logistics

Decides on service provider appointments relating to Logistics and associated budgets and systems employed

Decides on stock management strategies

Decides on whether the logistics policy and processes are sufficiently robust to acquire, manage and safeguard inventory

 

Accountable for:

Appointment of suitably skilled staff for optimal support to the organisational strategy

Design, develop and manage all logistics policies and procedures

Stock control and availability

Complete and accurate financial reporting pertaining to inventory for the organisation

The management of outsource partners and associated Service level agreements

Equity Statement:

In line with our company transformation policies, preference will be given to EE candidates.