Senior Specialist Offnet Billing (6 months FTC) - N/A10170
Code/Reference:
N/A10170
Applications accepted until:
2019-11-12
Number of Openings
1

Company Overview

A subsidiary of Econet Global, Liquid Telecom is the leading independent data, voice and IP provider in eastern, central and southern Africa. It supplies fibre optic, satellite and international carrier services to Africa's largest mobile network operators, ISPs and businesses of all sizes. It also provides payment solutions to financial institutions and retailers, as well as award winning data storage and communication solutions to businesses across Africa and beyond. Put simply, we connect people.

We started out by questioning the way things are done and being single-minded in our determination to improve them. Everything we do is driven by a simple yet powerful belief that everyone in Africa has the right to be connected. Over the last decade, this vision has helped us change the face of communications in the region.

Our future-focused approach to new product development makes our services enduringly adaptable.

€œWe have to focus on services of the future and new revenue streams not as a side show to infrastructure but as the main show leveraging off the infrastructure which we have.€ - Nic Rudnick

 Our flexible and dynamic business model keeps us at the forefront of telecoms innovation. And by listening to customers, we ensure that our solutions are constantly evolving to meet their needs. In June 2017, Liquid Telecom raised $700m in a bond and term-loan issue that will help Liquid Telecom refinance debt and provide a war chest for further acquisitions.

Our Beliefs

At the very core of our business is our belief that every individual on the continent has the right to be connected. We believe that the power of technology will create better and brighter lives for everyone.

We're for everyone - Being connected shouldn't just be for the privileged few. We believe it's for everyone and this was recognised at the AfricaCom Awards 2013 when we won an award for Best Cost Efficiency Solution. The sense of doing the right thing runs through every aspect of our business.

Integrity - Having integrity in everything we do has made us what we are today. We are all encouraged to play our part and take responsibility for doing things right €“ and doing the right thing.

Only The Best Will Do - We're constantly striving to deliver the best communications technology to everyone €“ from the smallest communities to the biggest businesses in the region.

Don€™t Talk Do - We listen carefully to our customers, then we deliver beyond their expectations. This €˜can do' attitude is key to our success.

In It For The Long Run - We've invested heavily in our own network and technology. We created the largest single fibre network in the region, which stretches over 18,000km across borders to connect people locally, nationally and internationally. We're not stopping there €“ we're continuing to invest so we can connect people all over Africa.

Further information can be found at www.Liquidtelecom.com

Location

Johannesburg

Job Purpose:

Manage the Offnet Financial billing and reconciliation of all the services rented from Offnet vendors. The monitoring, verification, and reporting of all services billed to Offnet. The record keeping of services rented from the Offnet Providers, including new installations, upgrades, cancellations and terminations.

Minimum Requirements of Job

Formal Qualifications Required

  • Matric Certificate
  • Financial Qualifications

 

Job Related Experience Required

  • 10 or more year€™s Admin and technical experience in the field of Telecommunications
  • 5 or more years€™ Experience in Financial administration

 

Job Related Knowledge Required

  • Excel and Word
  • Finance

 

Job Related Skills Required

  • Broad understanding of all telecommunications technologies, with particular emphasis on the technologies in use in Liquid Telecom
  • A team player, with inclination to share own existing knowledge and skills
  • Ability to conceptualise and communicate complex technical concepts, and balance technology and business considerations.
  • Good written and oral business communications skills
  • Analytical

 

 

 

 

 

Key Outputs:

Financial Management of Off-Net Providers

  • The Following category of Off-Net Providers are covered:
    • South Africa Offnet Providers
    • Landlords Offnet Providers
    • 3rd Party Offnet Providers
    • Western Cape Government Offnet (SOD and ASD)
    • Liquid Offnet Vendors
    • Cross Border Offnet Provider
  • Receive and acknowledge all invoices
  • Reconcile and verify each invoice
  • Prepare Internal Request (IR) on each invoice
  • Obtain signatures from relevant General Managers (GM) for each invoice.
  • Keep record of copies of each invoice
  • Process and track payments to prevent penalties, revenue loss and leakage
  • Copies of all payments to Finance for audit purposes
  • Reconciliation of all outstanding payments and statements
  • Report on all invoices for signature and invoices to Finance for payment
  • Compile and verify charges as per contract agreements and addendums
  • Cross check invoices for the correctness and actuals (0% variance)
  • Keep record of the latest pricing schedule of each vendor
  • Ensure application of the latest pricing schedule 100% of the time
  • Resolve queries on invoices before payments are processed
  • Liaise with vendors regarding payments, proof of payment as validated on bank statements
  • Handling of all discontinuous letters due to non-payments
  • Liaise with Offnet Project Manager regarding Vendors invoices, the correct information received
  • Liaise with the Vendors on cancellations/terminations to prevent penalty€™s and duplications on invoices.
  • Identify non-active services on accounts & liaise with Technical personal/KAM for cancellation.
  • Adhere to Terminations from Termination desk and Billing.
  • Master Offnet tracking report of all Customers, SID services, products and rental amounts on billing from vendors.
  • Reports off all payments on a monthly and annual basis (including new services, upgrades and terminations per customer)
  • Liaise on a monthly basis with Revenue Assurance to ensure that revenue is recovered
  • Identify Off-net providers, active services, where Liquid has infrastructure.
  • Create project to bring the services onto the Liquid network.

 

Financial Management

  • Managing of the Telkom services including the Interconnect, Wholesale Services, Data Services, Smart Access Services, Technology services, POP€™s, Managed services, IPLC services and Cross Connect.
  • Receive and acknowledge all invoices
  • Reconcile and verify each invoice
  • Prepare Internal Request (IR) on each invoice
  • Obtain signatures from relevant General Managers (GM) for each invoice.
  • Keep record of copies of each invoice
  • Process and track payments to prevent penalties, revenue loss and leakage
  • Carrying out of new applications, cancellations, terminations and queries on the Telkom Managed Services, Smart Access (Toll-free), Exchanges(POP) and Technology services
  • Download invoices from Telkom portal for al Telkom Managed service, Smart Access (Toll-free) services
  • Create invoices for reconciliation (Telkom Managed, Smart Access-Toll-free)
  • Verify billing information on invoices
  • Send invoices to Billing team for the processing of bill to Transnet Customers
  • Confirm last month cost received from Transnet
  • Compile SANRAL Report
  • Download SANRAL information from the Telkom portal
  • Send information to Billing for reconciliation
  • Copies of all payments to Finance for record purpose/audit
  • Recon on all outstanding payment/statement
  • Report on all invoices for signature and invoices to Finance for payment
  • Compile and verify charges as per agreements
  • Cross check invoices for the correctness and actuals (variance0%)
  • Keep record of the latest pricing schedule of each vendor
  • Resolve queries on invoices before payments
  • Vendors liaise with Specialist Offnet Billing regarding payments, payment proofs onto their bank statements.
  • Handling of all discontinuous letters due to non-payments.
  • Liaise with Offnet Project manager (PM€™s) (regarding Vendors invoices, the correct information received, especially new services/upgrades.
  • Liaise with the Vendors on cancellations/terminations to prevent penalty€™s and duplications on invoices.
  • Identify non-active services on accounts & liaise with Technical personal/KAM for cancellation.
  • Adhere to Terminations from Termination desk and Billing.
  • Master Offnet tracking report of all Customers, SID services, products and rental amounts on billing from vendors.
  • Reports off all the payments on a monthly and yearly base (includes, new services p/m, upgrade and terminations per customer
  • Liaise on a monthly base with Revenue Assurance - This is to ensure that we recover our revenue from customer.
  • Identify Off-net providers, active services, where Liquid has infrastructure.
  • Create project to bring the services onto the Liquid network.

 

Process Management and improvements

  • Identify process failures
  • Identify process were the workflow is not including all parties
  • Initiate service improvement plan
  • Process Audit risks - Keep all process documentation up to date

 

Administration

  • Keep record of the Vendors Agreements and Contract with Liquid
  • Cross check and verify invoices for the correctness and actuals
  • Administration of the porting from old Transtel Exchanges to the Liquid POP€™s(Exchanges)
  • Keep record off all the Offnet services
  • Administrator of the SANRAL, Transnet and Telkom accounts
  • Keep record for monthly payments for Capex expenses

Equity Statement:

In line with our company transformation policies, preference will be given to EE candidates.